PARK POLICIES
Because Geyser Falls Water Theme Park is a family park, we expect guests to behave appropriately. Failure to comply with these policies may subject the offender(s), at the discretion of park management, to removal from the park premises without refund, and/or criminal prosecution. For more information, please review the park policies below.
BEHAVIOR
CHILDREN
Children should not be left unattended. All children under the age of 12 must be accompanied by a responsible chaperone 16 years of age or older at all times. Our lifeguards are here to help, but cannot take the place of a parent or chaperone in either supervising or safeguarding your child. This is primarily the parent/chaperone responsibility. Follow the lifeguard’s instructions and observe all posted rules and regulations. All children under the height of 48 inches are required to wear a life jacket at ALL times while in the Wave Pool. Swim diapers are required for all children of diaper age.
DRESS CODE
LANGUAGE
SMOKING POLICY
Geyser Falls Water Theme Park is a smoke-free environment. Smoking is limited to an area in front of the stage at Clearwater Key.
PETS
PROHIBITED ITEMS
The following items are not permitted at any time:
- Food/coolers (except special diet and infant food and birthday cakes)
- Beverage (except special diet and infant formula)
- Alcohol
- Boom Boxes
- Magic markers, spray paint
- Aerosol cans
- Glass bottles
- Knives
- Spiked clothing/jewelry
- Fireworks/explosives
- Firearms/ammunition
- Chemical weapons, mace/pepper spray
- Illegal drugs
Geyser Falls Water Theme Park reserves the right to search any bags brought onto the premises.
ALCOHOLIC BEVERAGES
Alcoholic beverages are ONLY sold at the Beach Club Restaurant.
RE-ENTRY
PHOTOGRAPHY
Cameras and video equipment are not allowed on attractions. Geyser Falls Water Theme Park requests that all photographs or videos taken by guests be used for their personal use and enjoyment only. Any use, reuse, or reproduction for commercial purposes without the express written consent of Geyser Falls Water Theme Park is prohibited. Please respect other guests privacy when taking photos or shooting video while in the park, and do not include anyone but your own group/family in photos or videos. For everyone’s safety, absolutely no cameras or cell phones are allowed on any of the rides (not even when secured in a pocket or fanny pack). Drones and other Unmanned Aerial Systems (UAS) are not permitted in, over, or around Geyser Falls Water Theme Park.
COMMERCIAL PHOTOGRAPHY
By entering the park, each guest grants Geyser Falls Water Theme park the right to film, videotape, or photograph him/her on park property for any reason without payment or consideration. Guests must have written permission to use photographs and/or videotape of Geyser Falls Water Theme Park images for commercial broadcasting, advertising, marketing, or publishing in any medium.
RAIN POLICY
Geyser Falls Water Theme Park does NOT issue rain check tickets or refunds.
RIDER RESPONSIBILITY
RIDE RESTRICTIONS
INCLEMENT WEATHER
Geyser Falls Water Theme Park experiences lightning and/or severe weather throughout the season. Geyser Falls Water Theme Park is not responsible for any injuries or damage caused by weather. Please be advised that we do not have any indoor shelter and the outdoor shade structures offer no protection during lightning or a severe storm. Please take this under consideration when planning your day and observing the weather. Lightning and severe weather can cause serious injury and/or death. Water attractions will close temporarily during electrical storms, heavy rains, high winds and other severe weather conditions. Attractions will reopen after there has been no lightning activity or severe weather conditions for a period of at least 20 minutes. We advise you to stay away from the water attractions, structure poles, high structures, and trees in the event of severe weather. We will be happy to update you on the weather as reported by the National Weather Service, but please be proactive in developing your severe weather plan of action and when in doubt we urge you to head for home or to the closest indoor shelter. The casinos, located 1.5 miles East on Highway 16 are the closest indoor shelter that can handle large amounts of people. Geyser Falls does NOT offer refunds or rain check tickets.